Frequently Asked Questions
Everything you need to know about our luxury sportswear and services.
What is the fit like on Cole Buxton garments?
Our pieces typically follow an 'Athletic Essential' fit, featuring boxy silhouettes and cropped lengths. We recommend taking your standard size for the intended look, or sizing down for a more tailored fit.
How long does domestic and international shipping take?
UK orders are typically delivered within 1-2 working days via DPD. International orders are shipped via DHL Express and usually arrive within 3-5 working days depending on your location.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a refund or exchange.
Are duties and taxes included for international orders?
For most major regions including the USA and EU, duties and taxes are calculated and collected at checkout, ensuring no hidden fees upon delivery.
How should I wash my heavy-weight jerseys and knits?
To preserve the integrity of our high-GSM fabrics, we recommend a cold machine wash inside out and hanging to dry. Avoid tumble drying to prevent shrinkage and maintain the fabric's structure.
Do you offer restocks on sold-out items?
We focus on limited seasonal drops and core collections. While core items like our Warm Up Hoodies are restocked periodically, seasonal graphics and specific colorways are usually a one-time release.